Proactive IT Services

Are you still adopting the fire-fighting approach to your IT problems? When your business depends on your IT, you cannot afford to wait until a problem appears and then fix it. You need proactive IT services that identify problems before they disrupt your business. Direct Business Technologies monitors, manages and assesses your IT performance 24/7. Whether it is preventive IT maintenance or timely backups and updates, we are there.

Your core focus should be running your business, not worrying about your IT infrastructure. Things like data security, backups, server downtimes, application upgrades, etc., are critical to your business success, but hiring in-house IT staff with all of the required skillsets to handle these may not be cost effective. By partnering with Direct Business Technologies, you get the benefit of having a dedicated IT team at your disposal to manage either portions or all of your IT requirements 24 hours a day, 7 days a week.

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Authentication as a Service

Passwords are a pain, forget them with Direct Business Technologies! Our authentication platform, powered by Secret Double Octopus, will eliminate passwords for your end-users, increase security and decrease your help desk calls by an average of 30%. Contact us for more information on how we can help you with these and similar applications

  • Desktop/Laptop Multi-Factor Authentication
  • Office 365 Multi-Factor Authentication
  • VPN Multi-Factor Authentication
  • Multi-Factor Authentication
  • SAP Multi-Factor Authentication
  • Many more!
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Cyber Security

No issue can threaten the well-being of a company more than falling victim to a data breach or theft of confidential customer information. Direct Business Technologies offers solutions that can protect you and your customers from malicious activity that can bring down your business. Whether your company is small or large, we have solutions tailored to help protect your IT assets, confidential data and company reputation. We offer multiple options including:

  • 24/7 Managed Security Operations Center (SOC)
  • Governance, Risk and Compliance Auditing and Consulting
  • Network/Wireless Penetration Testing
  • Application Security Testing
  • Managed Security Patching Services
  • Virtual CISO
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Backup and Recovery

Are you focusing on running your business or worrying about your data? Running a business is all about managing data effectively and using it to drive revenue. But, regular data backups can be a hassle. Direct Business Technologies offers backup services that are reliable and reasonably priced. Whether you want us to manage your in-house backup solution or implement our own cloud hosted secure offsite backup solution, we have a solution to make backups worry free for you.

Technology Rollout Services

Direct Business Technologies has partnered with large multi-unit companies to manage the deployment of new or replacement technologies, including:

  • POS System Replacements and Software Updates
  • Back Office Computers, Servers and printers
  • Wireless Networks and WiFi
  • Hardware De-installations
  • Kitchen Display Systems

We recognize that consistency and efficiency are required to maintain costs in what can be a challenging project space. Our project managers will work with the customer to develop technical guides and training for the on-site technicians performing the work, and will be engaged in the day to day scheduling and oversight of the work performed.

Hardware Purchasing Services

Selecting hardware is NOT what made you successful. Direct Business Technologies offers complete hardware purchasing services. We analyze your IT project and business requirements in a consultative manner to recommend the best technology fit to solve your business challenges. Once purchased, we can provide full assistance in implementing, configuring and maintaining your purchase.